Messages customization
 



You can customize the messages that ChoiceMail One sends to unknown senders using the Messages customization tab. Select which message you want to change – the Registration Request message or the Acceptance message – by clicking the down arrow and selecting the message type from the drop-down list.

Registration Request Message
The Registration Request message is the first message that an unknown sender will see. You can use one of the messages that come with ChoiceMail One, or you can make up your own message. We
strongly recommend that you do not include any personal information (such as your full name, address or phone number) in these messages. You should however include enough information so that the sender can recognize to whom he or she is trying to send a message.


Click the
New button to create a new message. In the Add Identity Query Message dialog, give your new message a name and click OK.




Type the Registration Request message you want to use in the right-hand pane of the Messages window.


Inserting Codes Into Your Message
You can insert codes in your message that ChoiceMail One will replace with values, such as your email address or a URL. Position the cursor where you want the code, click the Codes button, and select the code to insert from the list of available codes. You can also just type the actual code into your message, if you prefer.



  • %e Inserts your email address into the new message at this point.

  • %[ ]% Inserts the ChoiceMail One Registration URL and the text of the link to the Registration URL. The sender will be required to register using the ChoiceMail One default Registration URL. ChoiceMail One pops up a dialog in which you must type the text for the link to the Registration URL.



    For example, the default Registration Request message uses the following text for the Registration URL:
    Click here to verify your identity.

  • %d Inserts the number of days before the sender’s message will be deleted. This number is taken from the General Preference you’ve set. (See page 6064 for details.) Use this code if you want to include a warning that emails from unregistered senders will be deleted after a certain number of days.

  • %s Inserts the sender’s email address into the new message at this point.

  • %S Inserts the subject line of the sender’s original email into the new message at this point.

  • %{ }% Inserts a URL into the new message at this point, if you want to use your own authentication mechanism rather than the ChoiceMail One registration URL. ChoiceMail One pops up a dialog in which you must type the URL (e.g., http://www.digiportal.com) and the text for the link to the URL (e.g., Click here for confirmation).



    In this case, ChoiceMail One will not include the registration URL in the registration email it returns to new senders, and you must provide your own method for new senders to contact you for permission. If you do decide to use your own authentication, make sure you edit the outgoing message accordingly so that it does not refer to the registration link anymore as you will confuse your senders.

    DigiPortal Software cannot provide technical support or otherwise help you create your own authentication scheme.

Click the Show preview button to open a Message Preview window to see what the edited message looks like. Click the Reset to default button to remove your edits and return to the default message.

When you’ve finished creating your message, select it to have ChoiceMail One use it as the Registration Request message. Select a message name and click the Rename button to assign it a different name. Select a message name and click the Delete button to remove it from the message list.

Hiding Your Email Address
You can also hide your real email address when ChoiceMail One sends out a registration message. You might want to hide your real email address to:

  • prevent your real email address from being validated as “live” by spammers
  • reduce the number of bounce-back messages that need to be processed
  • prevent a potential spam trick where a spammer could recognize that a challenge were coming and simply respond with a new spam using a new fake From address, thereby attempting to fill up your POP3 inbox


To hide your email address, select the Hide my email address checkbox. ChoiceMail One displays the Change Display Name dialog – type in your name or any other identifying information that you’d like the sender to see in the FROM address of the challenge message.

ChoiceMail One will send the registration request with your name in the message rather than your real email address. Notice how the From: information changes from “recipient email address”




to the actual name you supplied:



ChoiceMail One uses a donotreply@choicemailone.com address, which doesn’t exist, and fills your real name in the email instead of your email address. Throughout the entire registration process, the unknown sender never sees your email address, just your name.




Acceptance Message
Once you approve a sender who has registered, ChoiceMail One sends an acknowledgement, along with mandatory references to the previous emails they sent you. You can edit the text of the acceptance message to suit your taste.
Click the Show preview button to open a Message Preview window to see what the edited message looks like. Click the Reset to default button to remove your edits and return to the default message.






See also
General settings
POP3 account configuration
Aliases
Messages customization
Away responder customization


ChoiceMail One User's Guide



Online Help Index

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