McAfee Support Forums

Toten Maske · First Timer Joined: 07 Jan 2004 Posts: 1

I have had a problem with OUtlook since the 10th of December, for awhile I thought it was my ISP that was having the problem - the issue was when I opened Outlook and hit Send and Receive, my computer would try to contact the Pop3 and SMTP, it could find them just wouldn't recieve a response. But it turns out it wasn't my ISP at all that was faulty, for some reason on the 10th McVSEscn.exe simply started to prevent any email programs from sending and recieving (I got so frustrated with Outlook not recieving I thought I would setup Outlook Express or even Thunderbird to send and receive email - both resulted in the same issue). Finally, just yesterday, when I was about to just drop my ISP to see if it was the cause, my friend came over and looked at what was running in the background and system matically shut down one process at a time to find out if there could have been a malicious program that got by my McAfee scanner, he pinpointed the issue to McVSEscn.exe (one of the McAfee files). By just ending that one process I could send and recieve email once again. Restarting the computer ten times and simply ending McVSEscn.exe from running (by ending the process through task manager) Outlook, Outlook Express, and Thunderbird could send and recieve email. I didn't want to have to open Task Manager every time I started the computer to end this process, so my friend renamed the McVSEscn.exe to McVSEscnold.exe - this has prevented the program from running at startup, and funny enough hasn't caused McAfee to crash or even my computer to have issues, so what I'm wondering is, what caused McVSEscn.exe to prevent me from sending and recieving email (by preventing my computer from getting a response from the ISP)? One of the recent updates from McAfee? I jsut don't know and frankly it does seem to bother my friend that it was that process in the background that was causing the issue, so he told me to try to get some help on this issue with either the McAfee forum or McAfee Tech support. Well I can't find this issue occuring in the Support documents online, so I have posted this information here, hoping one of you will be able to help. So please help

gdhopcroft

Toten_Maske, you are another user who is having a problem with this ... but the bulk of the postings are going on within specific product Forums.

my suggestion would be to use the Forum's Search facility (top of the page and select the option) to find an approriate thread and repost this there.

sorry, i am not a Forum Moderator and am unable to move your posting for you.
_________________
Graeme.

H/w: HP Pav8619ap Piii 800Mhz 256Mb RAM S/w: Win98se 4.10.2222 IE 6.0.2800sp1 O2k 9.0.0.6627 jRE 1.4.2_03
McA: FW 3.03.1000 VS 6.02.3000 (eng 4.3.20 dat CURR(auto)) UI 6.51.1000 QCL 2.01.1066 IU 1.04.1113 SC 4.3.20 PGP 6.5.8

Jubo · Posted: Thu Jan 08, 2004 12:25 pm Post subject:

Moved to the correct, VirusScan 8 (Online Subscriptions/Boxed Product), Forum.
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Protect your PC: Microsoft Security & Privacy
Introduction to viruses, worms, and Trojan Horses

zilf · First Timer Joined: 09 Mar 2004 Posts: 2

I've been fighting this problem for months.
It used to be I could get messages to retrieve again
by shutting down McAfee, but now that seems to
leave MCVSESCN.EXE still running. Killing that
one task seems to let the messages through.
I used windump to log several incidents,
and it seems there's a common pattern: the
messages that lock up MCVSESCN.EXE all
have an illegal NULL byte immediately after the = padding
at the end of a base64-encoded message part.
The logs are online at
http://bugzilla.mozilla.org/show_bug.cgi?id=224900

Can the moderator please forward this note to
the McAfee developers? I'll post this in a 2nd thread
where this problem was discussed, just in case.

Thanks!

Jubo · Posted: Thu Mar 11, 2004 1:19 am Post subject:

It's a 'known issue' and they are aware of this. It should be fixed in the 8.1 version. But don't know when this one will be released...
_________________
Protect your PC: Microsoft Security & Privacy
Introduction to viruses, worms, and Trojan Horses

rrice · First Timer Joined: 11 Mar 2004 Posts: 1

I've had the same problem with the most recent verision of Mcafee Virus scan - whats up? How long does it take to fix a serious problem like this?