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Customers who have addresses at attbi.com
are being converted to comcast.net. To convert your ChoiceMail
system to work with your new email address, you will need to perform
the following operations:
Change your ChoiceMail One settings to receive
mail from the new account and send mail out through the new SMTP
server.
Change the email address in your email client
to reflect your new address Note: it is CRITICAL that you do NOT
change the username that is used to log in to ChoiceMail itself.
Section 1)
Changing your ChoiceMail One settings From
the main ChoiceMail One window, click on Options | Email account
settings
Select each email address that you need to
change and update the 4 fields with your new email address, username,
password, and source host.
Click OK to return to the main ChoiceMail
One window Go to Options | Configuration In the section called
"Outgoing mail server" you should see the name of your current
mail server.
Press the Delete button to remove that outgoing
SMTP server. If you are asked to confirm the deletion, click on
Yes. Now press the Add button. You will see a dialog where you
can enter your new outgoing (SMTP) host name.
Enter the name of the server given to you
by your ISP and then click OK.
Press the Test button to test your new server.
If the test fails, make sure (a) that you are connected to the
internet and (b) that you have typed the server name correctly.
If you mistyped the name, you will have to delete it and add the
server again.
Once the test succeeds, click OK to close
the configuration dialog. If your old email address will remain
valid (as is the case for ATT users switching to Comcast), then
you will need to add your old email address into ChoiceMail's
alias list so that it knows that incoming mail to that address
is potentially legitimate.
From the main ChoiceMail One menu, select
Options | Preferences. When the dialog appears, click on the Aliases
tab. Type your old email address in the field at the top and press
Add to add that email address in as an alias.
Click OK to close the dialog. Your configuration
of ChoiceMail one is now complete
Section 2) Changing the email address in your
email client
The ONLY item you need to change in your email
client is the FROM and/or REPLY address. Please follow the instructions
for your specific email client to make this change.
Important: your ISP may have told you to
change your POP3 and SMTP server entries in your email client.
Do NOT make these changes in your email client. Those changes
should only be made in ChoiceMail One itself (see section 1 above).
In your email client, both server entries should contain only
the single word localhost Your configuration is now complete and
ChoiceMail and your email client should now be operating normally.
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