If the  is
displayed with a sender, ChoiceMail is informing you that it did
not send a registration request to that sender. If 
is displayed, then ChoiceMail is indicating that a registration request
was in fact sent out. Other icons are explained here.
The differentiation is done mainly to avoid sending registration
messages to legitimate services such as mailing lists. If you are
receiving
such messages but the sender address is always different, you might
want to create a permission
rule that recognizes these messages based on their content.
The red circle around an unknown sender means that the email sent
to you was not "explicitly" sent to you. This means that
either you were on that user's BCC list for that email or the sender
used
an email address that you own but that is not known to ChoiceMail
(see email aliases for more info on this issue). In these cases
we do not send
the
registration
message
out since
there
is
a good
chance this was a listserver you might have signed up with. To prevent
sending a registration message to the whole listserver - we mark
that
message as a special case.
If you think that a registration request should have been sent out,
please do the following:
1) Accept the message manually (View | Show Message Information, then
right-click on the message and click "Allow selected message").
The message will then be available to your email application.
2) Open that message in your email application and verify the list
of people to whom the email was sent.
3) If your own email address appears in the list, that means that
you have an email alias of which ChoiceMail is not aware. In this
case please open your email account settings, switch to the "My
Aliases" tab and add that alias. From now on, ChoiceMail
will recognise that address as a valid email address for you.
4) If you cannot find your email address inside the message - then
the sender BCC'd the message to you and ChoiceMail will not respond
to it.
|
