A small number of customers have reported difficulties getting ChoiceMail
One to work with McAfee's firewall, particularly after converting from
the trial version of ChoiceMail One or after upgrading to a newer
version of ChoiceMail One.
However, we have found conflicts with McAfee that we don't find with
other firewalls. We have found that even though this firewall claims
to be allowing ChoiceMail One to operate, ChoiceMail One is still being
blocked.
Where customers with the McAfee firewall contacted us about
having problems with ChoiceMail
One, we found that
ChoiceMail One worked as it should
with McAfee temporarily uninstalled from their systems. Therefore,
if you wish to continue using the McAfee firewall, please contact
McAfee for assistance in getting it configured properly so
as to allow ChoiceMail One to work properly. We reiterate that this
is NOT a problem with (or a bug in) ChoiceMail One.
Regrettably customers who are unable to (or don't wish to) resolve
the problem with McAfee's firewall and ChoiceMail One must
make a
choice between the two products. Naturally we prefer you choose ChoiceMail
One. We know
that ChoiceMail One works fine with other firewalls. If
your choice is to use ChoiceMail One, you can find help at the following
URL to guide you through uninstalling the McAfee firewall.
Click
here for details on how to remove the McAfee system.
We also recommend that you use your favorite search engine to find an
alternative firewall because we believe that it is critical and necessary
to have
some firewall protection.
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