ChoiceMail One and McAfee firewall

A small number of customers have reported difficulties getting ChoiceMail One to work with McAfee's firewall, particularly after converting from the trial version of ChoiceMail One or after upgrading to a newer version of ChoiceMail One.

However, we have found conflicts with McAfee that we don't find with other firewalls. We have found that even though this firewall claims to be allowing ChoiceMail One to operate, ChoiceMail One is still being blocked.

Where customers with the McAfee firewall contacted us about having problems with ChoiceMail One, we found that ChoiceMail One worked as it should with McAfee temporarily uninstalled from their systems. Therefore, if you wish to continue using the McAfee firewall, please contact McAfee for assistance in getting it configured properly so as to allow ChoiceMail One to work properly. We reiterate that this is NOT a problem with (or a bug in) ChoiceMail One.

Regrettably customers who are unable to (or don't wish to) resolve the problem with McAfee's firewall and ChoiceMail One must make a choice between the two products. Naturally we prefer you choose ChoiceMail One. We know that ChoiceMail One works fine with other firewalls. If your choice is to use ChoiceMail One, you can find help at the following URL to guide you through uninstalling the McAfee firewall.

Click here for details on how to remove the McAfee system.

We also recommend that you use your favorite search engine to find an alternative firewall because we believe that it is critical and necessary to have some firewall protection.

 


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