Changing the way ChoiceMail is started automatically

Changing the way ChoiceMail is started automatically

If you have enabled ChoiceMail One to start automatically (recommend for all broadband connections), then information is stored in the Windows Registry to cause ChoiceMail One to start automatically. However, depending on your configuration, there may be other system-related tasks that need to be initialized before ChoiceMail One can start. If those tasks are also defined in the Windows Registry, then it's possible that ChoiceMail One will be started before the other tasks have completed, with a potential for generating access violations. If you are seeing access violations from ChoiceMail One during Windows startup yet you are able to start ChoiceMail One manually with no problems, then you should perform the following steps to cause ChoiceMail One to be started through your Program Startup group rather than through the registry. 1) If you can start ChoiceMail One manually, do so and click on the "Options \| Configuration" menu. In the dialog that pops up, uncheck the box at the bottom called "Auto start ChoiceMail when Windows starts". If you are unable to start ChoiceMail One, download and run this program to remove the automatic registry entry from your system. This program removes the entry that causes ChoiceMail to start automatically. 2) Make sure that ChoiceMail One is completely shut down (Actions \| Exit from the ChoiceMail One main menu). 3) Using Windows Explorer, navigate to the folder where the ChoiceMail executable is installed If you installed to the default location, then this folder will be called c:\Program Files\DigiPortal Software Applications\ChoiceMail. 4) Ffind the application itself in this window. It should be called ChoiceMail.exe although the ".exe" may not be visible if you have file extensions disabled. If you're having trouble finding it, click on the View menu of the folder and select the menu option called "Details" so that you can see a complete list of the files. Using the RIGHT mouse button , click on the ChoiceMail application and when you get the popup menu, select the option called "Copy" 5) Click on the Windows Start button (the button on which you normally click to start programs yourself) with the RIGHT mouse button and then select "Open" from the menu that pops up. A window should open containing (among other things) a folder called "Programs". 6) Open the "Programs" folder. Inside that folder there should be a folder called "Startup". Open that folder. 7) Right-click in this folder. A menu should popup containing an option called Paste Shortcut. Select that option. Do NOT select the option Paste. If the option "Paste shortcut" is not visible, go back to step 3 above and try again. 8) You should now see a shortcut to ChoiceMail in the Startup folder. The next time you reboot, ChoiceMail will be started automatically, and hopefully without any access violations. TechNote Index