If you are experiencing 100% CPU utilization, it may be due to one of the permission rules that is included with ChoiceMail One version 2.0. The rule is called "Stuff after end of HTML page" and under some rare circumstances, it can cause a large amount of processing that will tie up your system.

You have two choices. You can switch off this rule. Perform the following steps:

1) Click on Actions | Permission Rules

2) Scroll down the list of message rules until you find the rule called
        Stuff after end of HTML page

3) Uncheck the box on the left

4) Click OK


If you want to keep this rule active, it needs to be modifed to correct the flaw.

1) Click on Actions | Permission Rules

2) Scroll down the list of message rules until you find the rule called
        Stuff after end of HTML page

3) Select that rule (by clicking on it) and press the Modify button.

4) In the Edit E-mail Rule dialog that pops up, select the "Body" tab in the Rule conditions section at the top.

5) There should be a single line of text. Erase the line and paste in the following replacement text. Make sure there are no spaces at the beginning or after the final ? character at the end.

(regex)(?i)</html>([\s]|<br>)*?[a-zA-Z0-9]+?

6) Click OK to close the Edit E-mail Rule dialog.

7) Click OK to close the Permission management dialog.




See also these tips on improving performance