If you are using Microsoft Outlook as your default email application, each time you invoke it from ChoiceMail, a completely new Outlook window may be opened.

The best solution to this problem is to explicitly tell ChoiceMail One to use Microsoft Outlook as your default email application (rather than ChoiceMail One simply querying your system to find the default email application) and then adding the parameter /recycle in the parameters field.

Step 1) Click on the Options menu in ChoiceMail and select Configuration.

Step 2) When the dialog appears, click on the Advanced tab.

Step 3) In the "Override system default email client" section, click the Choose... button.

Step 4) A list of email applications known to your system should appear in a popup menu

Step 5) Select Microsoft Outlook from the list. The filename and Startup folder fields will be automatically changed to reflect that you want Outlook to be started.

Step 6) In the "Parameters" field, enter the string /recycle exactly as shown.

Step 7) Click OK to accept these changes.


This process is also described in the user manual in or around page 54.




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An alternative solution (which also works if you have other programs that are triggering multiple copies of Outlook) is to modify the registry settings. You should only consider this option if you are experienced with using the registry. Changing the registry entry will impact all programs that invoke your mail program automatically.

Click here to see the technote that describes the registry entry itself.

For example, the registry entry might contain
C:\Program Files\Office\OUTLOOK.EXE -c IPM.Note /m

In this case, you should change the entry so that it contains
C:\Program Files\Office\OUTLOOK.EXE /recycle

Note - be very careful changing registry entries as incorrect usage can cause your computer to seriously malfunction.