Question: I use separate identities
in Outlook Express to keep my personal and business email messages
distinct. However, when I connect to ChoiceMail, I am receiving the
mail for both of my identities regardless of which identity I have
selected in Outlook. How can I make my incoming mail be stored into
a folder associated with the correct identity for that incoming message?
Answer: You can use OutlookExpress
rules to say explicitly to NOT download certain messages if the TO
address of the incoming email message is not associated with that
specific identity.
Note: ChoiceMail does not automatically configure accounts in multiple
identities. It will only change the accounts for the identity that
is currenty selected by Outlook Express. Youu will have to modify
your email accounts manually in Outlook Express to connect to ChoiceMail.
Please see the ChoiceMail
user guide for more information on configuring your email application
manually.
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| Step 1) In Outlook Express, switch to your first identity (File
| Switch Identity....) |
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Step 2) Open your rules dialog by clicking on Tools|MessageRules>Mail
menu item inside Outlook Express
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Step 3) In the "Conditions" section, find the condition
that says "Where the message is from the specified account".
Make sure that the checkbox is NOT checked (click on the checkbox
to uncheck it if necessary)
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Step 4) Find the condition that says Check the box that says - Where
the To line contains people.
Make sure that the checkbox is checked (click on the checkbox to check
it if necessary).
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Step 5) In the "Actions" section, scroll down to the action
"Do not Download it from the server" and make sure the checkbox
is checked.
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Step 6) In the "Rule Description) section, click on the blue
'people' link
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Step 7) For each of your email addresses
that you do NOT want associated with the currently selected Identity,
type the email address in and press the Add button.
Press OK when you have finished.
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Step 9) Click OK on the New Mail Rule dialog and then click OK on
the Message Rules dialog so that you are now back at the main Outlook
Express window again.
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Step 9) Switch to your next identity and repeat the steps above.
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