Some ChoiceMail One users running on XP have reported that the system tray icon does not appear when ChoiceMail One is configured to start automatically when Windows XP boots up.

This problem is apparently caused by some default configuration restrictions in XP. It is not a bug in ChoiceMail.

We did a search and found multiple ways to address this problem. If you go to your favorite search engine and type

   XP system tray icons missing

you will get a list of pages with solutions.

We have only tried one such solution which involves changing or adding a registry setting as follows:

For your convenience, we have provided this information in a registry file that you can just download and then double-click to import the information into your registry.

Step 1) Download systray.reg and save it on your desktop
Note: if your browser just displays the contents, you will need to right-click on the link above and select Save As...(or equivalent depending on your browser)

Step 2) Double-click on the downloaded file to import it into your registry
Step 3) Click Yes or OK if you are asked whether you want to import the information.



Below is the actual information that will be entered into your registry.

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\
CurrentVersion\Policies\Explorer]
Name: NoTrayItemsDisplay
Type: REG_DWORD (DWORD Value)
Value: 0