Email timeouts caused by firewall problems

Email client times out - server not responding

Symtom: while retrieving mail from ChoiceMail, your email client pops up an error message indicating that the server is not responding. Solution: This problem appears to be caused by bugs in some firewalls. We (and others) have seen this happen with Norton Internet Security. According to comments on the web (via a google search), the solution is simply to not use Norton Internet Security and instead switch to another firewall product such as ZoneAlarm that does not have this problem. See for example http://forums.porkchup.com/viewtopic.php?t=1203 TechNote Index