If you are using Outlook Express or Eudora and you ran ChoiceMail's Configuration Wizard, ChoiceMail took a snapshot of your original email account settings before modifying them to communicate with ChoiceMail.

If you uninstall ChoiceMail, the uninstaller should run a program to restore your original settings from that snapshot. Under some circumstances, it appears that that program is not being run, as a result of which your email application remains configured to communicate with ChoiceMail, even though ChoiceMail is no longer installed.

If you have already uninstalled ChoiceMail and your original account settings were not restored, you can try the following instructions to restore your settings.

1) Make sure that your email application is NOT running before you uninstall

2) Use Explorer to navigate to the folder where you installed ChoiceMail (the default folder is c:\Program Files\DigiPortal Software\ChoiceMail)

3) Check to see that there is a file called outlookexpressoriginalconf.ini (for Outlook Express) or eudoraoriginalconf.ini (for Eudora) in that folder. If you have file extensions disabled, you may not see the '.ini' part of the filename.

4) If one of the above files was found, double-click on a program called undomailaccountsettings.exe which should also be the same folder. If it is not there, you can download it and save it in the ChoiceMail folder.

5) You will be asked if you want to restore your original settings. Click on Yes and your original email settings will be restored.

If neither of the INI files above were found (perhaps you already deleted your ChoiceMail folder) then you must reset your email application account settings manually so that they refer to your ISP's mail servers rather than to ChoiceMail.