Your server has unexpectedly terminated the connection
If you receive this error when you try to read mail, typically with MS Outlook or Outlook Express, there is a problem with your firewall configuration. This is NOT a problem with ChoiceMail itself and there is nothing we can do to fix it. Rather, your firewall is blocking ChoiceMail One from maintaining connections. You will have to contact your firewall vendor for help with this issue.


We have found a number of articles on the internet covering this topic and you may wish to visit some of these sites your self. Use your favorite search engine to search for the phrase Your server has unexpectedly terminated the connection


Symantec
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001060516275506

An article on the topic from C4Net
http://www.c4.net/Index.cfm?Method=NewsStories.NewsStory&NewsStory_ID=229


Although the articles above refer to Symantec's firewall, based on feedback from our own customers, this problem can happen with any firewall product but customers with McAfee's firewall appear to have experienced the most difficulty.


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