| The ChoiceMail updater works by first looking
for your existing retail ChoiceMail.exe application and
once it has verified that this file exists, it can go ahead
and update it to the latest version. The updater only updates
ChoiceMail version 1.225 or greater to the latest version.
If you have a retail version of ChoiceMail older than 1.225,
please contact us
and include your order number.
On some older operating systems, it is possible that the
application was installed using the old DOS 8.3 style naming
conventions. In this case, the application is called Choice~1.exe
rather than ChoiceMail.exe. In such cases, the updater sometimes
does not recognize this filename and assumes that ChoiceMail
is not installed on your system. The updater will tell you
that it could not find ChoiceMail, even if you have put
the updater directly into the ChoiceMail folder.
Workaround:
- First verify that your application
is indeed called Choice~1.exe rather than ChoiceMail.exe.
If file extensions are disabled, you may only see Choice~1
as the filename.
- Make sure ChoiceMail is shut down.
- Rename the file from Choice~1.exe
to ChoiceMail.exe. If file extensions are disabled (which
is often the default), just rename Choice~1 to ChoiceMail.
Do NOT add the .exe extension in this case.
- Run the updater - it should now find
ChoiceMail.exe and update it.
- Rename the new ChoiceMail.exe back
to Choice~1.exe (again leaving out the .exe if file extensions
are disabled).
- Run ChoiceMail - the titlebar should
now display the latest version.
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