This information is for users who have been running
a previous version of ChoiceMail with their email application
If you are upgrading from a previous version of ChoiceMail or going
from the Trial to the Retail version (we thank you), there are some
important steps you should take for a successful upgrade.
1) Make sure you have completely shutdown
your current version first and not just closed it to the system tray
2) Make sure you install the new version to exactly the same place
where your current version lives otherwise you will not be able to
get at any emails that were downloaded by ChoiceMail but not yet read
by your email program. You will also lose other important settings
such as your white list, black list, new senders and so on.
3) When you first run the new version, it will not download any email
from your servers until it has verified that your email application
can communicate with it. Therefore, once ChoiceMail is up and running,
please run your email application so that it connects to ChoiceMail.
You may that have you have done this once, it may still not work.
Just shutdown ChoiceMail and restart it again. |